Returns & Exchanges Policy

We want you to feel confident in every purchase you make with RCVRY CLUB. If for any reason you’re not fully satisfied, we’re here to help.

Returns

You have 30 days from the date of purchase to request a return. To initiate the process, please reach out to us through the contact numbers listed on our [Contact Page] or email us directly at info@rcvry.club.

To be eligible for a return:

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  The item must be unused, in its original sealed packaging.
  
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  Proof of purchase (receipt or order confirmation) is required.
  

Please note that return shipping costs are the responsibility of the customer and are non-refundable. If a refund is approved, the cost of return shipping will be deducted from your total refund.

Unfortunately, we cannot accept returns in the following cases:

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  The item is not in its original condition, is damaged, or missing parts not due to our error.
  
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  The return is requested more than 30 days after delivery.
  

Refunds

Once your returned item is received and inspected, we’ll notify you via email about the status of your refund request. If approved, your refund will be processed and automatically applied to your original method of payment.

Please allow 10 to 45 days for the refund to appear in your bank account, depending on your payment provider.

If you haven’t received your refund within this timeframe, kindly:

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  Check your bank account again.
  
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  Contact your bank or credit card provider.
  
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  If the issue persists, please contact us at info@rcvry.club and we’ll assist you further.
  

Sale Items

Please note that only regular-priced items are eligible for a refund. Sale items are non-refundable.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange a product for the same item, please email us at info@rcvry.club and we’ll guide you through the process.

If you have any questions or need support with a return or exchange, our team is always here to help. Just reach out—we’ll take care of the rest.